The overall goal states: “DEMOS supports Kosovo in its transition process towards a democratic, decentralised state in which municipalities exercise socially inclusive governance and provide effective services responding to citizens’ priorities and needs.” The expected concrete results are clustered in three outcomes:
1) Municipalities improve their democratic governance by increasingly involving citizens in decision-making, acting more transparently and inclusive of marginalised groups, and applying sound human and financial management practices.
2) The policy framework is more conducive for decentralised local governance and better implemented at the central and local level, and
3) The Association of Kosovo Municipalities is effective in advocating on behalf of municipalities and in serving the needs of member municipalities, including continuous capacity building.
DEMOS phase II remains the flagship project of the Embassy of Switzerland/Swiss Cooperation Office in Kosovo's portfolio the in the area of Democratic Governance and Decentralisation. It responds directly to the strategic objective which states: “Socially inclusive governance and effective service provision”.